Privacy policy
Innovation Design will not resell or supply your details to any other company or body. This is also subject to our terms and conditions below.

Below listed are the terms and conditions by which all innovation design services are subject to including pay monthly services. Innovation Design reserves the right to alter or cancel any agreement at any time without prior notice.

1. Any supplied content including any media i.e. images, photos, movies, programs and text supplied by the client is the responsibility of the client and the misuse or illegal use of any supplied element will not be the responsibility of Innovation Design but completely with the client.
2. Any domain name registered by us for the client will remain the property of the client and in any event of termination of this agreement will be the property of the client. In the event of domain name transfer requests where Innovation Design are the registrars, these can only be accepted when any balance of agreement is complete in payment and a transfer release fee of £30.00 is paid, unless otherwise agreed by Innovation Design. In addition domain names will always remain the property of the client when registered by Innovation Design but by the terms of this agreement Innovation Design reserve the right to withhold the domain name until any remaining balances are paid and the transfer release fee of £30.00 is paid.
3. Pay monthly websites consist of one initial payment followed by a monthly fee as outlined on your payment plan. The minimum term of this contract is 12 months. Therefore the total to pay on this contract will be your initial payment plus 12 payments of your monthly amount as outlined on your payment plan. The website will be in service i.e. online while the initial payment and monthly payments are being made. If you cancel your agreement at the end of 12 months, your website files will be removed and deleted 7 days from cancellation. This contract may be cancelled at anytime provided the minimum 12 months of payments have been or are made along with the initial payment. Confirmation of cancellation must be in writing for changes to come into effect.
4. Cancellations after the minimum contract period must be made one month in advance and will be cancelled one day before the payment date one month after rounded to the next month, for example cancellations made on May 12th will with a payment date of the 1st of the month will make final payment on June 1st and service will cease on June 30th.
5. All designs by Innovation Design including designed logos as part of your pay monthly plan, excluding; supplied logos or trademarks and other supplied content remain the property of Innovation Design unless otherwise agreed. These designs can be withdrawn at anytime and may be duplicated for use with other clients or designs. Rights to designs may be purchased outright at 150% of the minimum contract amount including initial payment in addition to other client contract costs.
6. General maintenance, changes and additions to the website are exclusive to Innovation Design and access to all files is prohibited. Maintenance charges are subject to your payment plan.
7. Innovation Design hosting services are supplied by a 3rd party hence Innovation Design accept no responsibility or offer neither compensation, nor guarantees of uninterrupted service to our clients.
8. Template site purchases are limited in design to what is already designed or available. Specific requirements or changes to a template design are additional options.
9. Innovation Design reserves the right to cancel this contract at any time without any rebate. In such circumstances no further monies will be payable by the client.
10. Failure to meet payment deadlines may result in discontinuation of service, recovery of owing funds or in extreme cases prosecution for breech of contract. If payment is not received within 7 days of the payment date according to the payment plan, the client will receive a payment reminder notice along with a £10.00 administration charge also due immediately.
11. Payments may be made by bacs transfer, cheque (allowing 5 days for processing) or by Credit/Debit card (VISA, MATERCARD, SWITCH, SOLO, AMEX see section 19)
12. Any payment dates given are days of receivership, therefore monies must be with us by the said date.
13. Any work completion dates are estimates only and Innovation Design accept no responsibility or liability in delays of service.
14. Additional services purchased including changes are due by the next payment date according to your schedule. Additional Services will be charged separately.
15. Online webmail (email) accounts are subject to a 10MB limit, over or misuse of this facility may result in deletion of files or cancellation of contract.
16. Innovation Design accepts no reasonability or protection from Virus or Trojan devises meant to harm either your computer or your website. We can offer no guarantee of service with instances of this nature other than the extreme security of all information including passwords and website details. Interference by 3rd parties to the client website will not be compensated by Innovation Design under any grounds including interruption of service other than repair of service as soon as possible at no charge.
17. Payment Plan prices and all other prices advertised without a valid specific quote are estimates only and may be changed at any time without prior notice. Please ask for specific quotes for required alterations or other work.
18. Any agreement wishing to make regular payments by credit or debit card will be automatically charged on the payment date as given on your price plan. By signing this agreement and selecting credit/debit cards as your payment method you are authorising innovation design to process these monthly transactions. Payment method can be changed at any time with good notice and provided that a payment date is still met. Any declined transactions will be alerted immediately and alternative payment must be sourced immediately.
19. Sitemap50, Sitemap100 and Sitemap100+ products are website optimisation services that are non-guaranteed services, we offer no assurances of page rankings or positions. Payment must be made by the payment date and not per result.
20. Innovation Design take no responsibility or accept no liability in any key phrase selection, chosen by the client and optimised by us. This includes use or request for offensive or illegal terms or materials, terms or materials including company names and registered or copyrighted trade marks. We advise to request no terms or phrases that may fall under any of the above.
21. Late payment fees will be charged after 7 days of a missed payment deadline when any design services currently active will be withdrawn until payment is made. Late fee amounts are as per your payment plan. Consistent late payment may result in termination of this agreement including the collection of any remaining funds in full.
22. Your details will not be used, shared or sold with or to any companies or bodies outside of innovation design.